Terms of Service

This agreement is a legal contract between you and Clash VPN (referred to as the 'Service Provider') regarding the download, installation, and use of the network access application (referred to as 'the App').

By downloading, installing, or using the App, you confirm that you have read and accepted this agreement. You may not copy, modify, reverse engineer, extract source code from, translate, or create derivative versions of the App or its related marks without authorization. The intellectual property rights related to the App belong to the Service Provider. To maintain service quality, we may adjust features, plans, or fees and provide reasonable notice where appropriate. Users are responsible for device security and account confidentiality. Jailbreaking, rooting, or bypassing system security mechanisms may cause app errors, data risks, or service unavailability.

This Service may integrate necessary third-party services (such as Google Analytics, Firebase Crashlytics, etc.). When using related functions, you are also subject to the applicable terms of those services.

Service limitations: The App depends on a stable network environment (Wi-Fi or mobile data). The Service Provider is not responsible for inability to use the service caused by unpaid device bills, data limits, poor signal, local network policies, or target platform changes. Using the App outside Wi-Fi or while roaming may generate carrier data charges. Please ensure you have permission from the bill payer before use.

Users are responsible for their own usage behavior. Inability to access the service caused by device battery depletion, incorrect system settings, or third-party platform changes is not covered by compensation. We work to provide accurate node and route information, but some data may come from third-party partners; the Service Provider is not liable for direct or indirect losses resulting from such information. For compatibility and security, the App may release updates, and you agree to download and install the latest version when necessary. After service termination, the usage license becomes invalid, and you must stop using and delete the App.

Software Non-Refund Policy

Thank you for choosing Clash VPN. Before purchasing, please read this refund policy carefully and use any free trial, demo information, or plan description to evaluate whether the service meets your needs.

Non-Refund Policy: Digital services, software licenses, or subscription benefits are final once activated, and refund requests are not accepted unless mandatory law requires otherwise.

Product Evaluation: We encourage users to test the free version, demo information, or trial allowance before purchase to confirm connection quality, device compatibility, and feature fit.

Customer Support: If you encounter installation, connection, or account issues, please contact support and we will make reasonable efforts to help troubleshoot.

Technical Issues: Technical issues may occasionally affect expected use. We will try to resolve issues or provide alternatives, but a technical issue does not automatically create refund eligibility.

Unauthorized Use: No refund will be provided if an account, license key, or digital benefit is shared, resold, abused, or used without authorization.

Policy Changes: We reserve the right to modify or update this refund policy. Changes take effect after publication on the website.

By purchasing or continuing to use the service, you understand and agree to this non-refund policy.

If you have questions about this refund policy, please contact our support team for clarification.

The terms and conditions of this agreement may be updated periodically. You are advised to follow this page to obtain the latest version. Changes take effect immediately upon publication. If you have any inquiries regarding Clash VPN's service agreement, please email [email protected] to contact us.